TERMS OF USE AND GENERAL CONDITIONS OF SALE
ONLINE SHOP (DISTANCE SELLING)

 

Ecosoft 22 BV
State: 2025

 

ECOSOFT Ecosoft 22 BV (hereinafter referred to as "Vendor" or " ECOSOFT") operates the ECOSOFT Online Shop, which is accessible via the ECOSOFT website . Below are the terms of use of the ECOSOFT Online Shop and the General Conditions of Sale, which apply to all contracts for products offered in the ECOSOFT Online Shop.

 

Please read the Terms of Use and General Conditions of Sale carefully, as they constitute a binding contract between you and ECOSOFT.

 

I.    TERMS OF USE ONLINE SHOP

 

1. User account: In order to use certain services and functions of the ECOSOFT Online Shop (e.g.: the central management of billing and delivery addresses, payment methods and order history), a User Account must be created and linked to a valid payment method. This User Account is addressed to consumers as defined in section II.1 of the following General Terms and Conditions of Sale (hereinafter referred to as "User").
 

A user account in the ECOSOFT-onlineshop is personalized for individual users registered by name. In this regard, registration must take place before use. The User is obliged to fill in the mandatory fields of the form truthfully. It is not allowed to enter names or addresses of other persons or a pseudonym. After entering his/her data completely, the User will receive an e-mail with an activation link that is valid for seven (7) days from the time the e-mail was sent. Confirming this link will activate the User account. In case the user account is not confirmed, the user account will be deleted after another seven (7) days. The User will be notified of the deletion by email. In this case, the User has the option to re-register and use the ECOSOFT Online Shop and the user account by entering the access data (email address and password).
 

The user is responsible for all activities performed through their user account.
 

The User is responsible for ensuring the confidentiality of access data to his User Account, regardless of the device from which he accesses it, and he must not disclose information such as username and/or password to any other person. Accordingly, the User must comply with all recommended security measures, such as choosing a secure password and keeping it secret under all circumstances. If the User has legitimate concerns that access information to his User account is being used without authorization, the User account password must be changed immediately.
 

It is the User's responsibility to ensure that all personal information, billing and delivery addresses and payment methods are always up-to-date, correct and complete.
 

This data can be updated at any time through the user account. Any change of data in the user account requires a renewed agreement to the general terms and conditions of sale. Changes to the data in the user account will only be taken into account for future order processes.
 

Users have the option to delete their user account at any time. ECOSOFT makes the user account available to users of the ECOSOFT Online Shop  free of charge for an indefinite period of time, but reserves the right to take measures at its own discretion, including the exclusion of a user from the program, if the user in question has violated the Terms of Use or misused the program in any way. The User will be notified in advance of exclusion from the program and will be given the opportunity to comment before being excluded from the program.

 

  1. Intellectual property rights: The entire content of the ECOSOFT-onlineshop, including text, graphics, photographs, images, moving images, sounds, illustrations and software is the property of ECOSOFT or its affiliates, licensees, licensors and/or content providers. This content is protected by copyright and other rights. Its use is permitted only with the express written permission of the owner or licensor. All trademarks used on the website www. Ecosoft.com and its subdomains are - unless otherwise noted - trademarks of Seller and may not be used without prior written permission from Seller.

    1. ит
      1.  

     

  2.  Content: ECOSOFT makes every effort to keep the information in the ECOSOFT Online Shop accurate and up-to-date. The liability of ECOSOFT, its authorized agents or representatives for damages in connection with the use of the ECOSOFT website(s) and the non-performance of an obligation constituting one of the main performance obligations of the contract between ECOSOFT and a customer is limited to intent and gross negligence, insofar as there is no damage to persons. The liability of ECOSOFT for financial losses caused by ordinary negligence is excluded.

     

  3. Product Description: ECOSOFT is not the manufacturer of the products and services offered in the ECOSOFT Online Shop unless expressly stated. In addition, ECOSOFT provides links to pages of affiliated companies and certain other companies, in particular the manufacturers of the products and providers of the services. This serves as further information for the user. ECOSOFT is not responsible for these offers or pages.

     

  4. User data: The data collected are collected and processed by ECOSOFT for the performance of the contract and in connection with the processing of orders. For the rest, reference is made to the privacy policy of ECOSOFT.

     

  5. Electronic communication: ECOSOFT communicates electronically with the Users of the ECOSOFT Online Shop in various ways, for example via e-mail, SMS or push messages, video or telephone conferences. For contractual purposes, the User agrees that this document and all consents, notices, publications and other communications, as well as invoices, will be transmitted electronically by ECOSOFT to the extent that they do not require written form, unless mandatory legal requirements or contractual agreements require another form of communication.

     

ECOSOFT makes every effort to ensure maximum security and optimal functioning of the ECOSOFT Online shop. However, ECOSOFT cannot be held responsible for technical failures, interruptions in e-mail traffic or the unintentional spreading of viruses or malware. 

 

II.    GENERAL SALES CONDITIONS

 

1.    Carrier

 

1.1.    These general conditions of sale (hereinafter "GTC") apply to all contracts for the products presented in the ECOSOFT-onlineshop that a customer concludes online with ECOSOFT. The ECOSOFT-onlineshop can be accessed via the ECOSOFT website.

 

1.2.    The ECOSOFT-onlineshop addresses itself exclusively to adult customers who are consumers and to entrepreneurs. All orders made by a minor will be refused. The customer is a consumer insofar as the purpose of the goods and services ordered cannot be attributed primarily to his commercial or self-employed professional activity. An entrepreneur, on the other hand, is any natural or legal person or company with legal capacity acting in the exercise of its commercial or self-employed professional activity at the time the contract is concluded. Entrepreneurs interested in ECOSOFT products may, in addition to the online shop, contact the customer service department of ECOSOFT belgium@ecosoft.com.

 


1.3.    By placing an order in the ECOSOFT  shoponline, the consumer and the entrepreneur accept the applicability of the general terms and conditions, which are available on the ECOSOFT website and which the consumer must accept via a mandatory click action before an online order can be completed. The consumer can also request a copy of the applicable terms and conditions on durable medium (PDF) at any time via xxx.